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Core snapshot9 componentsDelivered within 24 hours

A workshop booking and retention system your agency delivers as its own

Independent garages, MOT and tyre centres

Keeps the bays full and the service book alive, from the first call to the reminder that brings the car back next year.

  • Calls answered at the counter
  • Bays booked around capacity
  • Declined work followed up
  • Service due reminders
Get this snapshot

$900

One-off · unlimited installs

Contents

Components
9
Automations
15
Flow stages
5
Website pages
7
Reply channels
5
Reminder touches
3

Everything above imports into a fresh sub-account in minutes. Contacts, domains, numbers and payment processors stay yours to configure — see the14-point import checklist.Delivered within 24 hours of purchase confirmation. 14 hours of dedicated installation support, to be used within 15 days of purchase.

Why this build is shaped the way it is

What is actually in the box, counted

No conversion claims. What a snapshot produces depends on the client, the offer and the ad spend behind it — so here is what you are buying instead, straight from the build.

In the build 01

9

components, in this snapshot and in every other one. There is no reduced tier and no upsell ladder.

Components9
Automations15

Auto Repair Shop White-Label Snapshot · Core · 14 hrs install support

The problem

What lands in the workshop

The shop gets a booking system that understands bays, a phone line that is answered at half eight when everyone calls at once, and reminder flows that put cars back on the ramp at the right interval. All of it under the client's name and your agency's support.

The build

How to sell it to a shop owner

Talk in bay hours, not in features. An owner knows what an empty lift costs and knows how many calls the counter drops on a busy morning, so the case is a simple multiplication using their own numbers.

The rebrand

The practical constraints

Capacity settings decide whether the shop trusts the booking system. Get bay counts, job durations and technician skill splits right at install, or the calendar will book a gearbox job into a thirty minute slot and the owner will switch it off.

Included · exactly nine

The nine components, written for Independent garages

Every snapshot in the catalogue contains these nine and nothing else. The wording below is written for this vertical; the parts are identical across the range, which is what makes them predictable to resell.

Lead Capture & First Contact

  • AI Receptionist

    Answers while the counter is busy, takes make, model, mileage and symptoms, and books the car into a bay slot that actually exists.

    • Talks, rather than reads a phone tree
    • Books while they are still on the line
    • Follows the caller into Spanish
  • AI Chatbot

    Handles website, SMS and Facebook questions on diagnostic charges, courtesy cars, turnaround times and parts availability, then books the visit.

    • Five inboxes, one brain
    • Separates a buyer from a browser
    • Serves existing customers too
  • Professional Website

    Servicing, diagnostics, brakes, inspections and specialist repair pages already written, with an online booking calendar and quote request form.

    • Copy written before you arrive
    • Structured for local search
    • Compliant forms, live calendars

Intelligent Lead Nurture

  • AI Outbound Caller

    Calls back missed enquiries, follows up declined and deferred repair items by name, and reactivates customers overdue for a service.

    • Chases a no-show the same hour
    • Reopens leads nobody followed up
    • Leaves a voicemail worth returning

Booking & No-Show Prevention

  • Smart Appointment System

    Books against bay and technician capacity, confirms instantly, reminds at 24 hours, 1 hour and 15 minutes, and refills a no-show slot.

    • Confirmed in seconds, not overnight
    • Three reminders, then the door
    • Aims at 70% of misses rebooked

Reviews & Social Proof

  • Review Harvesting

    Triggers the Google or Facebook request when the vehicle is marked ready for collection and the invoice is settled.

    • Fires on completion, not on a Monday
    • Straight through to Google or Facebook
    • Asks twice, then leaves them alone
  • Review Automation

    The ongoing engine: staged nudges, alternate channels and rotating review links to keep a target of five to ten reviews a month coming in.

    • A rhythm, not a one-off push
    • Whichever channel that customer answers
    • Targets 5–10 reviews a month

Lifetime Nurture & Retention

  • Database Reactivation

    Works customers unseen for six months, plus old declined work and lapsed service intervals, with AI calls and a check-over offer.

    • Six quiet months is the trigger
    • AI works the segment, not a temp
    • A reason to come back, attached
  • Lifetime Nurture Campaigns

    Service and inspection due reminders by date and mileage, winter and summer check offers, and a referral reward for family vehicles.

    • Seasonal, not sporadic
    • Timed to the trade’s own calendar
    • Referrals that ask themselves

The problem you are being paid to solve

What this vertical is losing right now

  • The counter cannot answer and serve

    One service adviser cannot check in a customer, quote a job and answer a ringing phone at the same time. At half eight in the morning, when most booking calls land, the phone loses every time.

  • Declined work is never revisited

    A customer approves the brakes and declines the suspension. That deferred job is written on the repair order and forgotten, and the car goes to a franchise dealer for it six months later.

  • No-shows leave lifts idle

    A booking made ten days ago is forgotten and the car does not arrive. The technician has no work for an hour and the shop cannot recover the labour, because the slot was only worth something at nine that morning.

  • Loyal customers are never asked to review

    A shop can have twenty years of regulars and thirty reviews, while a newer competitor with a tablet at the counter has three hundred. In a category people search locally, that gap decides who gets the new customer.

What the build changes

The outcome, and the part that delivers it

  • The phone is never engaged

    Every call is answered while the adviser is with a customer, taking make, model, mileage and symptoms and booking into an available slot. Out-of-hours calls become morning bookings instead of voicemails.

    ai-receptionist

  • Bays booked to real capacity

    Bookings respect bay and technician availability, then confirm and remind at 24 hours, 1 hour and 15 minutes. Missed slots are refilled by a recovery sequence aiming at 70% recovery rather than a lost hour.

    smart-appointments

  • Deferred work becomes booked work

    Declined items from past repair orders are called back at the point they become urgent, with the specific job named. It is the highest-intent list a workshop owns and it usually sits untouched.

    ai-outbound-caller

  • Google reviews at collection

    The request fires when the vehicle is marked ready and paid, which is the one predictable moment of goodwill in the whole process. Consistency there is what sustains five to ten reviews a month.

    review-harvesting

  • Cars come back on schedule

    Service due, inspection due and seasonal check reminders go out by mileage and date, so retention stops depending on the customer remembering. That is how independents hold ground against dealer service departments.

    lifetime-nurture

Fit

The client this suits, and the one it does not

Sell it to

  • Independent workshops with two to ten bays and one or two service advisers on the counter
  • Shops taking 50 or more calls a week, most of them clustered in the first two hours of the day
  • Garages with years of repair order history, including a long list of declined and deferred work

Do not sell it to

  • Franchise dealer service departments running manufacturer-mandated CRM and communication systems. The compliance and integration requirements sit outside what a snapshot can address.
  • Mobile mechanics with no fixed bays and no capacity model. The scheduling logic assumes bays and technicians, and stripping that out removes half the value you would be charging for.

Losing the sale here is cheaper than losing the retainer in month three.

The arithmetic

Worked examples, with the assumptions in view

Nothing below is a result from a customer. They are scenarios, and the inputs are printed so you can put your client's real numbers in and see whether it still stands up.

Hours returned to the client

Say the shop takes 60 calls a week, misses 15 while the counter is busy, books 45 jobs, and the adviser chases reviews and reminders when there is a gap, which there rarely is.

  • Missed calls answered instead of returned: 15 × 5 min = 1.25 hrs
  • Booking confirmations and reminders automated: 45 × 2 min = 1.5 hrs
  • Review requests sent at collection: 45 × 3 min = 2.25 hrs
  • Declined work follow-up handled by the outbound caller: 20 items × 6 min = 2 hrs

roughly 7 hours a week of service adviser time back on the counter

When it pays for itself

Use an average repair order of $420 and a shop labour rate where one recovered hour of bay time is worth about $130.

  • Four recovered missed calls a month that become jobs: 4 × $420 = $1,680
  • Six declined items revisited, two booked: 2 × $420 = $840
  • Snapshot cost to your agency: $900 once, then your recurring fee

On those illustrative figures the recovered work in a single month is worth more than the system costs outright, and the shop can check the sum against its own repair order average in seconds.

Your resale ledger

You pay $900 once, and you set the price your client sees. The three columns are common shapes for that quote, not figures we have measured — pick the one that matches your market and read the margin off the row.

Illustrative resale scenarios for this snapshot
ScenarioYour costSet-up you quoteMonthly retainer you chargeYear one margin
Conservative$900$1,800$500$6,900
Typical$900$2,700$900$12,600
Premium$900$4,050$1,500$21,150

Year one margin = set-up + twelve months of retainer − what you paid us. It ignores your own delivery time, ad spend and platform costs, because those are yours and we cannot know them. The margin calculator on the pricing page takes your real numbers.

End-to-end automation

How the complete system works

Lead capture through to lifetime retention. Five stages, fifteen moving parts, none of them waiting on someone to remember.

  1. Lead Capture & First Contact

    Every door a customer can knock on, answered in seconds and pointed at the right place — all of it wearing your client’s name, none of it wearing ours.

    The phone

    • Answered at any hour, in a voice nobody hangs up on
    • Establishes what the job is before it books anything
    • Writes into the calendar there and then, no callback
    • Switches languages when the caller does
    • Puts a live buyer through to a human on the spot

    Answers as themBooks on the callNever a voicemail

    Chat, texts and the social inboxes

    • Replies on SMS, email, Facebook and Instagram without the wait
    • Site chat that asks the qualifying questions first
    • Records what they want and when they want it
    • Steps aside the second someone asks for a person
    • Drops the contact into the follow-up sequence

    Five channelsNo waitPre-qualified

    Forms and paid traffic

    • A submission starts the ten-day sequence immediately
    • Email, then a text, then a call — in that order
    • Routed by what they actually asked for
    • Every lead arrives carrying the source it came from
    • Hands a warm one straight into a consultation

    GoogleMetaTikTok

  2. Intelligent Lead Nurture

    Ten days of follow-up that happens whether or not the front desk had a bad week, three channels deep, all of it signed by your client.

    Days 1–3 · email

    • The welcome and the offer, in their branding
    • What the business does, already written
    • Evidence that other people chose them
    • One decision to make: book, or call

    Days 4–7 · text

    • An offer that has an end date on it
    • A short line of proof, not a paragraph
    • A booking link that takes one tap
    • Persistent without becoming a nuisance

    Days 8–10 · call

    • A friendly reason to pick the thread back up
    • Answers the objection they were sitting on
    • Books it there and then if they are ready
    • Leaves something useful when nobody picks up
  3. Booking & No-Show Prevention

    Confirmed in seconds, remembered three times on the way in, and chased back inside the hour on the days it still slips.

    The confirmation

    • A text with the details, immediately
    • An invite that lands in Google or Outlook
    • An email for the people who keep those
    • Anything the business needs to know beforehand

    The reminders

    • A day out, by text and by email
    • An hour out — "we are on our way"
    • Fifteen minutes out, the last nudge
    • Move it without phoning anyone

    The rescue

    • A call inside sixty minutes of a miss
    • Finds out what actually happened
    • Puts them back on the calendar on that call

    Runs itself70% recovery target

  4. Reviews & Social Proof

    Reviews stop depending on whoever remembered to ask and start arriving on a schedule — which is the part your client will notice first.

    The ask

    • A satisfaction check two hours after the work
    • Happy customers get the link straight away
    • Unhappy ones reach a human, not a review box
    • Tuned to a target of five to ten a month

    The replies

    • Positive reviews answered without prompting
    • Thanks that reads like a person wrote it
    • Complaints handled with care, not a template
    • Anything serious escalated to the owner

    The proof

    • Fresh quotes published back onto the site
    • Trust signals where the decision gets made
    • Feeds the local ranking the ads are fighting for
  5. Lifetime Nurture & Retention

    The stage almost nobody builds, and the reason a retainer renews without a conversation about whether it is working.

    Staying in touch

    • Reminders tied to the season, not the calendar month
    • A check-in every quarter that has a point to it
    • Birthdays and anniversaries, with something attached
    • An annual review worth taking

    The support bot

    • Answers the same six questions, permanently
    • Moves an appointment without a phone call
    • Tells them where their job or claim has got to
    • Finds the document they have lost

    Waking the list

    • Six months of silence starts the sequence
    • A "we miss you" with an actual offer in it
    • A referral ask every month, unprompted
    • A tier for the ones who never left

Support scope

Where our work stops and a quote starts

You are reselling this under your own name, so you need to know what you can promise without checking with us. This is that line, written down.

What is covered by the price and what is quoted separately
AreaCovered by the priceQuoted separately, or run by a VA
The snapshot itselfImport, install, and a working walk-through in the sub-account you nominate.
Its automationsEvery workflow that ships with it, tuned to how your client actually runs.
More automationsAdditional workflows on the same foundations — another reminder, another branch, another tag rule.
Adjusting what is thereRetiming sequences, adding pipeline stages, rewriting the copy inside them.
Third-party integrationsConnecting the build to a CRM, an EHR, a job-management tool or an accounts package.
Third-party API workAnything needing a developer against someone else’s API — a sync, a webhook bridge, a data pull.
Custom software developmentA portal, a calculator, a bespoke dashboard. Software built rather than configured.

Anything in the right-hand column comes back as a fixed price and a date before work starts, still under your brand. Where the job is repetitive rather than technical we will say so and put a trained VA on it, because that is cheaper for you and it is the truthful answer.

Every snapshot also carries 14 hours of dedicated installation support, to be used within 15 days of purchase.

Four of the nine, expanded

What actually does the work

The phone is never engaged

Every call is answered while the adviser is with a customer, taking make, model, mileage and symptoms and booking into an available slot. Out-of-hours calls become morning bookings instead of voicemails.

Bays booked to real capacity

Bookings respect bay and technician availability, then confirm and remind at 24 hours, 1 hour and 15 minutes. Missed slots are refilled by a recovery sequence aiming at 70% recovery rather than a lost hour.

Deferred work becomes booked work

Declined items from past repair orders are called back at the point they become urgent, with the specific job named. It is the highest-intent list a workshop owns and it usually sits untouched.

Google reviews at collection

The request fires when the vehicle is marked ready and paid, which is the one predictable moment of goodwill in the whole process. Consistency there is what sustains five to ten reviews a month.

Specifics

Questions about the auto repair shop white-label snapshot build

General FAQ

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Next step

Ship the auto repair shop white-label snapshot system under your brand.

Buy it and install it yourself, or add a rebrand pass and have a snapshot ID in your own agency inside 72 hours.

No retainer lock-in · 30 days notice · Your client never sees us