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A med spa consultation and rebooking system your agency brands and sells

Med spas, aesthetics clinics, wellness studios

Turns enquiries into consultations, consultations into treatments, and treatments into a rebooking rhythm you sell as yours.

  • Consultations booked fast
  • Treatment interval rebooking
  • Package and course follow-up
  • Lapsed client win-backs
Get this snapshot

$850

One-off · unlimited installs

Contents

Components
9
Automations
15
Flow stages
5
Website pages
7
Reply channels
5
Reminder touches
3

Everything above imports into a fresh sub-account in minutes. Contacts, domains, numbers and payment processors stay yours to configure — see the14-point import checklist.Delivered within 24 hours of purchase confirmation. 14 hours of dedicated installation support, to be used within 15 days of purchase.

Why this build is shaped the way it is

What is actually in the box, counted

No conversion claims. What a snapshot produces depends on the client, the offer and the ad spend behind it — so here is what you are buying instead, straight from the build.

In the build 01

9

components, in this snapshot and in every other one. There is no reduced tier and no upsell ladder.

Components9
Automations15

Med Spa & Wellness White-Label Snapshot · Core · 14 hrs install support

The problem

Why rebooking is the offer

Aesthetic treatments have a natural clock. A result fades on a predictable schedule, and the clinic that contacts the client just before that point keeps them, while the clinic that waits for them to notice loses them to whoever is running an offer that week.

The build

Speed matters more here than almost anywhere

Aesthetic enquiries are impulsive and nocturnal. Most arrive through Instagram or the website in the evening, and the reply window is short because the client has messaged several clinics in the same sitting.

The rebrand

Handle the sensitivity properly

Nothing in the outbound messaging should name a procedure. Reminders and review requests are written to reference an appointment or a visit, because a client's treatment is not something they want appearing on a shared phone screen.

Included · exactly nine

The nine components, written for Med spas

Every snapshot in the catalogue contains these nine and nothing else. The wording below is written for this vertical; the parts are identical across the range, which is what makes them predictable to resell.

Lead Capture & First Contact

  • AI Receptionist

    Answers while practitioners are treating, takes treatment interest and history, and books consultations into the right practitioner's diary.

    • Talks, rather than reads a phone tree
    • Books while they are still on the line
    • Follows the caller into Spanish
  • AI Chatbot

    Replies in seconds to Instagram, Facebook, website and SMS enquiries with price bands and availability, then books the consultation.

    • Five inboxes, one brain
    • Separates a buyer from a browser
    • Serves existing customers too
  • Professional Website

    Injectables, skin, body and consultation pages already written, with compliant enquiry forms, pricing bands and an online booking calendar.

    • Copy written before you arrive
    • Structured for local search
    • Compliant forms, live calendars

Intelligent Lead Nurture

  • AI Outbound Caller

    Calls consultations that did not convert, clients with unused package sessions, and anyone overdue for their next treatment interval.

    • Chases a no-show the same hour
    • Reopens leads nobody followed up
    • Leaves a voicemail worth returning

Booking & No-Show Prevention

  • Smart Appointment System

    Confirms the consultation or treatment, reminds at 24 hours, 1 hour and 15 minutes with preparation notes, and recovers no-shows quickly.

    • Confirmed in seconds, not overnight
    • Three reminders, then the door
    • Aims at 70% of misses rebooked

Reviews & Social Proof

  • Review Harvesting

    Sends a discreetly worded review request after a completed treatment, with Google and Facebook links and no procedure named.

    • Fires on completion, not on a Monday
    • Straight through to Google or Facebook
    • Asks twice, then leaves them alone
  • Review Automation

    The ongoing engine: staged nudges, channel rotation and platform alternation to sustain five to ten reviews a month without repetition.

    • A rhythm, not a one-off push
    • Whichever channel that customer answers
    • Targets 5–10 reviews a month

Lifetime Nurture & Retention

  • Database Reactivation

    Reaches clients who have not attended for six months, plus old consultations that never booked, with AI calls and a return offer.

    • Six quiet months is the trigger
    • AI works the segment, not a temp
    • A reason to come back, attached
  • Lifetime Nurture Campaigns

    Interval-timed rebooking reminders per treatment type, seasonal skin campaigns, membership offers and referral rewards for friends.

    • Seasonal, not sporadic
    • Timed to the trade’s own calendar
    • Referrals that ask themselves

The problem you are being paid to solve

What this vertical is losing right now

  • Enquiries arrive after closing

    Aesthetic enquiries peak in the evening, when someone has scrolled past a before and after and decided to act. If the reply comes at half nine the next morning, the impulse has cooled and the consultation is booked somewhere else.

  • Treatments not rebooked at interval

    A neuromodulator treatment fades at around twelve weeks and filler at six to nine months, but nothing reminds the client. They drift for five months, look in the mirror and book with whichever clinic is advertising that week.

  • Consultations that never convert

    A client comes in, discusses a treatment plan, says they will think about the cost and leaves. There is no structured follow-up, so an hour of practitioner time and a real buying intention are simply written off.

  • Prepaid courses left unfinished

    Someone buys a course of six laser sessions, attends three, and stops. The clinic carries the liability, the client is unhappy with a partial result, and nobody rings to get the remaining sessions in the diary.

What the build changes

The outcome, and the part that delivers it

  • Evening enquiries booked instantly

    Website, Instagram and Facebook messages get an answer within seconds, including price bands and availability, and convert to a consultation while the client is still interested.

    ai-chatbot

  • Consultation calls always answered

    Calls are picked up while practitioners are treating, with treatment interest, previous history and preferred times captured and a consultation booked into the correct diary.

    ai-receptionist

  • Rebooking on the treatment clock

    Reminders are timed to how long each treatment lasts rather than a generic monthly newsletter, so clients return before the result has fully faded and before a competitor's promotion reaches them.

    lifetime-nurture

  • Unfinished courses completed

    Clients with sessions left on a package get called and booked, which protects the clinical outcome and clears prepaid liability off the books.

    ai-outbound-caller

  • Reviews from a discreet ask

    After a completed treatment the request goes out worded for an aesthetic setting, without naming procedures, keeping a steady five to ten reviews a month without embarrassing anyone.

    review-harvesting

Fit

The client this suits, and the one it does not

Sell it to

  • Med spas and aesthetic clinics with one to six practitioners offering injectables, skin and body treatments
  • Clinics taking 30 or more enquiries a week across phone, website and Instagram, many of them outside opening hours
  • Clinics selling courses, packages or memberships where completion and rebooking drive most of the profit

Do not sell it to

  • Surgical clinics whose enquiries need a consultant-led consenting process. The pace and the regulatory care needed there do not suit automated booking and reminder flows.
  • Clinics that want the AI to discuss treatment suitability. It handles interest, availability and price bands only, and any clinic expecting it to advise on procedures should not buy this.

Losing the sale here is cheaper than losing the retainer in month three.

The arithmetic

Worked examples, with the assumptions in view

Nothing below is a result from a customer. They are scenarios, and the inputs are printed so you can put your client's real numbers in and see whether it still stands up.

Hours returned to the client

Say the clinic gets 30 enquiries a week, half of them out of hours, performs 60 treatments, and the manager chases rebookings and reviews between clients.

  • Out of hours enquiries answered and booked automatically: 15 × 6 min = 1.5 hrs
  • Consultation and treatment reminders automated: 60 × 2 min = 2 hrs
  • Review requests sent after treatment: 60 × 2 min = 2 hrs
  • Rebooking and package chasing handled by the outbound caller: 2 hrs of manual calling = 2 hrs

roughly 7.5 hours a week off the clinic manager

When it pays for itself

Use an average treatment value of $380 and an annual client value of about $1,500 when someone rebooks on interval.

  • Three out of hours enquiries converted that would have gone cold: 3 × $380 = $1,140
  • Five clients returning on interval rather than drifting: 5 × $1,500 a year of retained value
  • Snapshot cost to your agency: $850 once, then your recurring fee

In that illustrative month the retained client value alone is many times the cost of the system, and the clinic can rework the sum using its own average spend per client.

Your resale ledger

You pay $850 once, and you set the price your client sees. The three columns are common shapes for that quote, not figures we have measured — pick the one that matches your market and read the margin off the row.

Illustrative resale scenarios for this snapshot
ScenarioYour costSet-up you quoteMonthly retainer you chargeYear one margin
Conservative$850$1,700$500$6,850
Typical$850$2,550$900$12,500
Premium$850$3,825$1,500$20,975

Year one margin = set-up + twelve months of retainer − what you paid us. It ignores your own delivery time, ad spend and platform costs, because those are yours and we cannot know them. The margin calculator on the pricing page takes your real numbers.

End-to-end automation

How the complete system works

Lead capture through to lifetime retention. Five stages, fifteen moving parts, none of them waiting on someone to remember.

  1. Lead Capture & First Contact

    Every door a customer can knock on, answered in seconds and pointed at the right place — all of it wearing your client’s name, none of it wearing ours.

    The phone

    • Answered at any hour, in a voice nobody hangs up on
    • Establishes what the job is before it books anything
    • Writes into the calendar there and then, no callback
    • Switches languages when the caller does
    • Puts a live buyer through to a human on the spot

    Answers as themBooks on the callNever a voicemail

    Chat, texts and the social inboxes

    • Replies on SMS, email, Facebook and Instagram without the wait
    • Site chat that asks the qualifying questions first
    • Records what they want and when they want it
    • Steps aside the second someone asks for a person
    • Drops the contact into the follow-up sequence

    Five channelsNo waitPre-qualified

    Forms and paid traffic

    • A submission starts the ten-day sequence immediately
    • Email, then a text, then a call — in that order
    • Routed by what they actually asked for
    • Every lead arrives carrying the source it came from
    • Hands a warm one straight into a consultation

    GoogleMetaTikTok

  2. Intelligent Lead Nurture

    Ten days of follow-up that happens whether or not the front desk had a bad week, three channels deep, all of it signed by your client.

    Days 1–3 · email

    • The welcome and the offer, in their branding
    • What the business does, already written
    • Evidence that other people chose them
    • One decision to make: book, or call

    Days 4–7 · text

    • An offer that has an end date on it
    • A short line of proof, not a paragraph
    • A booking link that takes one tap
    • Persistent without becoming a nuisance

    Days 8–10 · call

    • A friendly reason to pick the thread back up
    • Answers the objection they were sitting on
    • Books it there and then if they are ready
    • Leaves something useful when nobody picks up
  3. Booking & No-Show Prevention

    Confirmed in seconds, remembered three times on the way in, and chased back inside the hour on the days it still slips.

    The confirmation

    • A text with the details, immediately
    • An invite that lands in Google or Outlook
    • An email for the people who keep those
    • Anything the business needs to know beforehand

    The reminders

    • A day out, by text and by email
    • An hour out — "we are on our way"
    • Fifteen minutes out, the last nudge
    • Move it without phoning anyone

    The rescue

    • A call inside sixty minutes of a miss
    • Finds out what actually happened
    • Puts them back on the calendar on that call

    Runs itself70% recovery target

  4. Reviews & Social Proof

    Reviews stop depending on whoever remembered to ask and start arriving on a schedule — which is the part your client will notice first.

    The ask

    • A satisfaction check two hours after the work
    • Happy customers get the link straight away
    • Unhappy ones reach a human, not a review box
    • Tuned to a target of five to ten a month

    The replies

    • Positive reviews answered without prompting
    • Thanks that reads like a person wrote it
    • Complaints handled with care, not a template
    • Anything serious escalated to the owner

    The proof

    • Fresh quotes published back onto the site
    • Trust signals where the decision gets made
    • Feeds the local ranking the ads are fighting for
  5. Lifetime Nurture & Retention

    The stage almost nobody builds, and the reason a retainer renews without a conversation about whether it is working.

    Staying in touch

    • Reminders tied to the season, not the calendar month
    • A check-in every quarter that has a point to it
    • Birthdays and anniversaries, with something attached
    • An annual review worth taking

    The support bot

    • Answers the same six questions, permanently
    • Moves an appointment without a phone call
    • Tells them where their job or claim has got to
    • Finds the document they have lost

    Waking the list

    • Six months of silence starts the sequence
    • A "we miss you" with an actual offer in it
    • A referral ask every month, unprompted
    • A tier for the ones who never left

Support scope

Where our work stops and a quote starts

You are reselling this under your own name, so you need to know what you can promise without checking with us. This is that line, written down.

What is covered by the price and what is quoted separately
AreaCovered by the priceQuoted separately, or run by a VA
The snapshot itselfImport, install, and a working walk-through in the sub-account you nominate.
Its automationsEvery workflow that ships with it, tuned to how your client actually runs.
More automationsAdditional workflows on the same foundations — another reminder, another branch, another tag rule.
Adjusting what is thereRetiming sequences, adding pipeline stages, rewriting the copy inside them.
Third-party integrationsConnecting the build to a CRM, an EHR, a job-management tool or an accounts package.
Third-party API workAnything needing a developer against someone else’s API — a sync, a webhook bridge, a data pull.
Custom software developmentA portal, a calculator, a bespoke dashboard. Software built rather than configured.

Anything in the right-hand column comes back as a fixed price and a date before work starts, still under your brand. Where the job is repetitive rather than technical we will say so and put a trained VA on it, because that is cheaper for you and it is the truthful answer.

Every snapshot also carries 14 hours of dedicated installation support, to be used within 15 days of purchase.

Four of the nine, expanded

What actually does the work

Evening enquiries booked instantly

Website, Instagram and Facebook messages get an answer within seconds, including price bands and availability, and convert to a consultation while the client is still interested.

Consultation calls always answered

Calls are picked up while practitioners are treating, with treatment interest, previous history and preferred times captured and a consultation booked into the correct diary.

Rebooking on the treatment clock

Reminders are timed to how long each treatment lasts rather than a generic monthly newsletter, so clients return before the result has fully faded and before a competitor's promotion reaches them.

Unfinished courses completed

Clients with sessions left on a package get called and booked, which protects the clinical outcome and clears prepaid liability off the books.

Specifics

Questions about the med spa & wellness white-label snapshot build

General FAQ

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Next step

Ship the med spa & wellness white-label snapshot system under your brand.

Buy it and install it yourself, or add a rebrand pass and have a snapshot ID in your own agency inside 72 hours.

No retainer lock-in · 30 days notice · Your client never sees us