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A rebrandable pipeline system for the mortgage brokers your agency serves

Mortgage brokers, loan officers, finance advisers

Answers rate enquiries the moment they land, keeps pre-approvals moving, and calls past borrowers back when the rate window opens.

  • Answers rate calls at 10pm
  • Books the discovery call
  • Chases outstanding conditions
  • Watches past borrowers
Get this snapshot

$1,500

One-off · unlimited installs

Contents

Components
9
Automations
15
Flow stages
5
Website pages
7
Reply channels
5
Reminder touches
3

Everything above imports into a fresh sub-account in minutes. Contacts, domains, numbers and payment processors stay yours to configure — see the14-point import checklist.Delivered within 24 hours of purchase confirmation. 14 hours of dedicated installation support, to be used within 15 days of purchase.

Why this build is shaped the way it is

What is actually in the box, counted

No conversion claims. What a snapshot produces depends on the client, the offer and the ad spend behind it — so here is what you are buying instead, straight from the build.

In the build 01

9

components, in this snapshot and in every other one. There is no reduced tier and no upsell ladder.

Components9
Automations15

Mortgage Broker White-Label Snapshot · Flagship · 14 hrs install support

The problem

Speed at the front, patience at the back

Mortgage is two problems wearing one coat. At the front, the file goes to whoever calls first, which is a minutes-not-hours problem. At the back, the file is worth money again in eighteen months, which is a memory problem.

The build

Where the licensed human stays in charge

The system qualifies, books, reminds and follows up. It does not quote a rate, confirm eligibility or advise on a product, and you should configure it that way and say so plainly to the client.

The rebrand

Delivery and what you charge

Delivered within 24 hours of purchase confirmation, with 14 hours of dedicated installation support to be used within 15 days of purchase. Most of that support time goes on routing per loan officer and on shaping the back-book campaign against the client's own CRM tags.

Included · exactly nine

The nine components, written for Mortgage brokers

Every snapshot in the catalogue contains these nine and nothing else. The wording below is written for this vertical; the parts are identical across the range, which is what makes them predictable to resell.

Lead Capture & First Contact

  • AI Receptionist

    Answers rate and pre-approval enquiries the minute they land, qualifies on purchase or refinance, timeline and property type, then books the officer.

    • Talks, rather than reads a phone tree
    • Books while they are still on the line
    • Follows the caller into Spanish
  • AI Chatbot

    Answers the affordability and process questions on the site and by SMS, captures the enquiry, and books a call without a long application form.

    • Five inboxes, one brain
    • Separates a buyer from a browser
    • Serves existing customers too
  • Professional Website

    Loan programme pages, a calculator-led landing structure, licensing and disclosure areas, an enquiry form and a discovery call calendar.

    • Copy written before you arrive
    • Structured for local search
    • Compliant forms, live calendars

Intelligent Lead Nurture

  • AI Outbound Caller

    Calls missed discovery appointments, chases borrowers sitting on outstanding conditions, and reopens pre-approvals that have gone quiet mid-search.

    • Chases a no-show the same hour
    • Reopens leads nobody followed up
    • Leaves a voicemail worth returning

Booking & No-Show Prevention

  • Smart Appointment System

    Confirms the consultation instantly, reminds at 24 hours, one hour and 15 minutes, and reoffers a slot within the hour when a borrower misses.

    • Confirmed in seconds, not overnight
    • Three reminders, then the door
    • Aims at 70% of misses rebooked

Reviews & Social Proof

  • Review Harvesting

    Requests the Google and Facebook review at closing, when the borrower has the keys and is at the most positive point of the whole process.

    • Fires on completion, not on a Monday
    • Straight through to Google or Facebook
    • Asks twice, then leaves them alone
  • Review Automation

    Keeps the review flow steady between closings with follow-up reminders, an alternate channel and requests spread across platforms rather than bunched.

    • A rhythm, not a one-off push
    • Whichever channel that customer answers
    • Targets 5–10 reviews a month

Lifetime Nurture & Retention

  • Database Reactivation

    Works the back book with AI calls when a rate window, a closing anniversary or an equity milestone gives a genuine reason to ring.

    • Six quiet months is the trigger
    • AI works the segment, not a temp
    • A reason to come back, attached
  • Lifetime Nurture Campaigns

    Annual mortgage reviews, rate-movement updates, first-time-buyer sequences and a referral programme aimed at the agents sending the files.

    • Seasonal, not sporadic
    • Timed to the trade’s own calendar
    • Referrals that ask themselves

The problem you are being paid to solve

What this vertical is losing right now

  • Beaten to the first call

    Rate-table and portal leads arrive at night and go to several brokers at once. Your client sees the email at eight the next morning; by then the borrower has already spoken to two other loan officers and taken a soft credit pull with one of them.

  • Pre-approvals that go stale

    A borrower gets pre-approved, then spends four months house-hunting. Nobody in the office touches the file, the letter expires, and the borrower re-applies with the lender their agent recommended instead.

  • Conditions chased by hand

    Two pay stubs, an updated bank statement and a letter of explanation. The processor emails, waits, emails again, and the file sits on the desk while the rate lock counts down.

  • Refinance windows missed

    When rates drop half a point, the broker's own past borrowers are the warmest list in the market, and the broker is too busy closing to work it. Somebody else's mailer lands first.

What the build changes

The outcome, and the part that delivers it

  • First broker to answer

    Enquiries are answered at the hour they arrive, qualified on purchase or refinance, timeline, rough credit band and property type, and booked into the loan officer's diary.

    ai-receptionist

  • Stalled files nudged along

    Pre-approvals that have gone quiet and borrowers with outstanding conditions get an actual phone call rather than a fourth email, which is what moves a file inside a lock period.

    ai-outbound-caller

  • Discovery calls that happen

    Staged reminders at 24 hours, one hour and 15 minutes before the consultation, with automatic recovery within the hour of a miss. The system targets 70% no-show recovery.

    smart-appointments

  • Past borrowers watched

    Closed files are not dead files. Campaigns work the back book with AI calls when a rate window, an anniversary or an equity position makes the conversation worth having.

    database-reactivation

  • Presence between transactions

    Annual mortgage reviews, closing anniversaries, first-time-buyer education and a referral programme aimed at the estate agents who feed the pipeline.

    lifetime-nurture

Fit

The client this suits, and the one it does not

Sell it to

  • Independent brokerages and broker-owners with one to fifteen loan officers handling their own lead flow
  • Shops closing five to forty files a month with a back book of past borrowers nobody has time to work
  • Agencies serving several brokers or a lending team who want one installable system per loan officer

Do not sell it to

  • Brokers who need a loan origination system, pricing engine or document vault - this is the front end and the follow-up, not the LOS
  • Anyone expecting the system to make rate, product or eligibility statements; it qualifies and books, and the licensed loan officer advises

Losing the sale here is cheaper than losing the retainer in month three.

The arithmetic

Worked examples, with the assumptions in view

Nothing below is a result from a customer. They are scenarios, and the inputs are printed so you can put your client's real numbers in and see whether it still stands up.

Hours returned to the client

Say a two-officer shop takes 60 enquiries a month, misses 18 outside hours, holds 25 live files, and books 30 discovery calls.

  • Out-of-hours enquiries answered rather than called back: 18 x 9 min = 2.7 hrs a month
  • Discovery call confirmations handled automatically: 30 x 5 min = 2.5 hrs a month
  • Condition chasing pushed by campaign: 25 files x 12 min of email tennis = 5 hrs a month
  • Back-book refinance checks run by campaign: 120 past borrowers x 3 min = 6 hrs a month

about 16 hours a month off the loan officers and the processor

When it pays for itself

Take a commission of $4,500 on an average closed file, which sits inside the normal range on a mid-sized loan.

  • One extra file a quarter from enquiries answered first = $4,500
  • Two refinances a year recovered from the back book = $9,000
  • Snapshot cost $1,500, once, before your own setup and retainer

On these assumptions a single additional closing covers the snapshot three times over, which is the arithmetic to put in front of a broker-owner rather than a feature list.

Your resale ledger

You pay $1,500 once, and you set the price your client sees. The three columns are common shapes for that quote, not figures we have measured — pick the one that matches your market and read the margin off the row.

Illustrative resale scenarios for this snapshot
ScenarioYour costSet-up you quoteMonthly retainer you chargeYear one margin
Conservative$1,500$3,000$500$7,500
Typical$1,500$4,500$900$13,800
Premium$1,500$6,750$1,500$23,250

Year one margin = set-up + twelve months of retainer − what you paid us. It ignores your own delivery time, ad spend and platform costs, because those are yours and we cannot know them. The margin calculator on the pricing page takes your real numbers.

End-to-end automation

How the complete system works

Lead capture through to lifetime retention. Five stages, fifteen moving parts, none of them waiting on someone to remember.

  1. Lead Capture & First Contact

    Every door a customer can knock on, answered in seconds and pointed at the right place — all of it wearing your client’s name, none of it wearing ours.

    The phone

    • Answered at any hour, in a voice nobody hangs up on
    • Establishes what the job is before it books anything
    • Writes into the calendar there and then, no callback
    • Switches languages when the caller does
    • Puts a live buyer through to a human on the spot

    Answers as themBooks on the callNever a voicemail

    Chat, texts and the social inboxes

    • Replies on SMS, email, Facebook and Instagram without the wait
    • Site chat that asks the qualifying questions first
    • Records what they want and when they want it
    • Steps aside the second someone asks for a person
    • Drops the contact into the follow-up sequence

    Five channelsNo waitPre-qualified

    Forms and paid traffic

    • A submission starts the ten-day sequence immediately
    • Email, then a text, then a call — in that order
    • Routed by what they actually asked for
    • Every lead arrives carrying the source it came from
    • Hands a warm one straight into a consultation

    GoogleMetaTikTok

  2. Intelligent Lead Nurture

    Ten days of follow-up that happens whether or not the front desk had a bad week, three channels deep, all of it signed by your client.

    Days 1–3 · email

    • The welcome and the offer, in their branding
    • What the business does, already written
    • Evidence that other people chose them
    • One decision to make: book, or call

    Days 4–7 · text

    • An offer that has an end date on it
    • A short line of proof, not a paragraph
    • A booking link that takes one tap
    • Persistent without becoming a nuisance

    Days 8–10 · call

    • A friendly reason to pick the thread back up
    • Answers the objection they were sitting on
    • Books it there and then if they are ready
    • Leaves something useful when nobody picks up
  3. Booking & No-Show Prevention

    Confirmed in seconds, remembered three times on the way in, and chased back inside the hour on the days it still slips.

    The confirmation

    • A text with the details, immediately
    • An invite that lands in Google or Outlook
    • An email for the people who keep those
    • Anything the business needs to know beforehand

    The reminders

    • A day out, by text and by email
    • An hour out — "we are on our way"
    • Fifteen minutes out, the last nudge
    • Move it without phoning anyone

    The rescue

    • A call inside sixty minutes of a miss
    • Finds out what actually happened
    • Puts them back on the calendar on that call

    Runs itself70% recovery target

  4. Reviews & Social Proof

    Reviews stop depending on whoever remembered to ask and start arriving on a schedule — which is the part your client will notice first.

    The ask

    • A satisfaction check two hours after the work
    • Happy customers get the link straight away
    • Unhappy ones reach a human, not a review box
    • Tuned to a target of five to ten a month

    The replies

    • Positive reviews answered without prompting
    • Thanks that reads like a person wrote it
    • Complaints handled with care, not a template
    • Anything serious escalated to the owner

    The proof

    • Fresh quotes published back onto the site
    • Trust signals where the decision gets made
    • Feeds the local ranking the ads are fighting for
  5. Lifetime Nurture & Retention

    The stage almost nobody builds, and the reason a retainer renews without a conversation about whether it is working.

    Staying in touch

    • Reminders tied to the season, not the calendar month
    • A check-in every quarter that has a point to it
    • Birthdays and anniversaries, with something attached
    • An annual review worth taking

    The support bot

    • Answers the same six questions, permanently
    • Moves an appointment without a phone call
    • Tells them where their job or claim has got to
    • Finds the document they have lost

    Waking the list

    • Six months of silence starts the sequence
    • A "we miss you" with an actual offer in it
    • A referral ask every month, unprompted
    • A tier for the ones who never left

Support scope

Where our work stops and a quote starts

You are reselling this under your own name, so you need to know what you can promise without checking with us. This is that line, written down.

What is covered by the price and what is quoted separately
AreaCovered by the priceQuoted separately, or run by a VA
The snapshot itselfImport, install, and a working walk-through in the sub-account you nominate.
Its automationsEvery workflow that ships with it, tuned to how your client actually runs.
More automationsAdditional workflows on the same foundations — another reminder, another branch, another tag rule.
Adjusting what is thereRetiming sequences, adding pipeline stages, rewriting the copy inside them.
Third-party integrationsConnecting the build to a CRM, an EHR, a job-management tool or an accounts package.
Third-party API workAnything needing a developer against someone else’s API — a sync, a webhook bridge, a data pull.
Custom software developmentA portal, a calculator, a bespoke dashboard. Software built rather than configured.

Anything in the right-hand column comes back as a fixed price and a date before work starts, still under your brand. Where the job is repetitive rather than technical we will say so and put a trained VA on it, because that is cheaper for you and it is the truthful answer.

Every snapshot also carries 14 hours of dedicated installation support, to be used within 15 days of purchase.

Four of the nine, expanded

What actually does the work

First broker to answer

Enquiries are answered at the hour they arrive, qualified on purchase or refinance, timeline, rough credit band and property type, and booked into the loan officer's diary.

Stalled files nudged along

Pre-approvals that have gone quiet and borrowers with outstanding conditions get an actual phone call rather than a fourth email, which is what moves a file inside a lock period.

Discovery calls that happen

Staged reminders at 24 hours, one hour and 15 minutes before the consultation, with automatic recovery within the hour of a miss. The system targets 70% no-show recovery.

Past borrowers watched

Closed files are not dead files. Campaigns work the back book with AI calls when a rate window, an anniversary or an equity position makes the conversation worth having.

Specifics

Questions about the mortgage broker white-label snapshot build

General FAQ

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Next step

Ship the mortgage broker white-label snapshot system under your brand.

Buy it and install it yourself, or add a rebrand pass and have a snapshot ID in your own agency inside 72 hours.

No retainer lock-in · 30 days notice · Your client never sees us