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Bookings, parties and reviews for the restaurants your agency looks after

Restaurants, cafés, multi-site hospitality groups

Answers the line during service, captures the party and catering enquiries worth real money, and keeps Saturday tables full.

  • Answers calls during service
  • Captures party and catering
  • Confirms Saturday bookings
  • Requests reviews after dining

$925

One-off · unlimited installs

All sales are final. Sending the snapshot link is the point of no return: it lands in your agency permanently and cannot be recalled, so there is no refund after that. Delivered inside 24 business hours of purchase confirmation. The desk runs 9am to 5pm Central — 3pm to 11pm UK — Monday to Friday, and nothing goes out at the weekend, so a Friday afternoon order lands on Monday. Book a callfirst if you want to see the build, or read the full terms.

Contents

  • 1 AI Receptionist
  • 1 AI Chatbot
  • AI Studio website
  • Funnels
  • Forms and surveys
  • Workflows
  • The rest of the schedule, line by line, is below.

All of it imports into a fresh sub-account in minutes. Contacts, domains, numbers and payment processors stay yours to configure — see theimport checklist.Delivered inside 24 business hours of purchase confirmation. The desk runs 9am to 5pm Central — 3pm to 11pm UK — Monday to Friday, and nothing goes out at the weekend, so a Friday afternoon order lands on Monday. Installation is an optional $250 add-on rather than a requirement.

Why this build is shaped the way it is

What is actually in the box

No conversion claims and no asset counts. What a snapshot produces depends on your client, their offer and the spend behind it, and a counted promise is one your client would hold you to — so here is what you are buying, named rather than totalled.

In the build 01

One

set of parts, in this snapshot and in every other one. There is no reduced tier and no upsell ladder.

  • 1 AI Receptionist
  • 1 AI Chatbot

Independent Restaurant White-Label Snapshot · Core · installation optional at $250

The problem

The unanswered phone is the product

Restaurant owners do not think they have a marketing problem at seven in the evening. They think they have a busy service. But the two are the same thing, and the call that rings out is a booking that went to a competitor.

The build

Functions are where the margin hides

A table of two is a good evening. A christening lunch for forty, a Christmas office booking or a weekly catering order is a different order of revenue, and those enquiries almost always arrive by phone, form or Instagram message.

The rebrand

Rebranding and running it as an agency

Handover is inside 24 business hours of purchase confirmation. Expect to spend your time on the booking widget, the menu structure and the function routing rather than on the campaigns, which arrive written. Installation by us costs $250 and is entirely optional.

Schedule A · what lands in the sub-account

The handover schedule, written for Restaurants

Every snapshot in the catalogue hands over the same thirteen lines. What is written below is what each one is fixing on this vertical's day, what changes once it runs, and where the money comes back — so you can lift it into your own proposal without rewriting it first.

  1. 1 AI Receptionist

    Fires at
    01.1
    Component
    AI Receptionist

    Answers the line through service, handles hours, allergen and availability questions, and takes the booking without pulling the host off the floor.

    What it is fixing
    Your client's phone rings during service, and a table booking competes with a customer standing at the pass.
    What changes
    Calls answered under the restaurant's name, covers, time and dietary notes taken, and the table booked without anyone leaving the floor.
    Where the money is
    A restaurant loses bookings at exactly the hour it cannot answer. This is the clearest problem-to-product line in your whole catalogue.
  2. 1 AI Chatbot

    Fires at
    01.2
    Component
    AI Chatbot

    Replies on the site, Instagram and Facebook where party and catering enquiries start, answers menu questions and routes big ones to the manager.

    What it is fixing
    Questions about allergens, opening hours and private dining land on Instagram at nine at night and are answered at eleven the next morning.
    What changes
    Allergens, hours, parking, private dining and large-group enquiries answered instantly across the site and both social inboxes, with bookings taken.
    Where the money is
    Large-group and private dining enquiries are the high-value ones. An assistant that captures them at nine at night is the pitch.
  3. AI Studio website

    Fires at
    01.3
    Component
    Professional Website

    Menus that are readable on a phone, a booking widget, private dining and catering enquiry forms, opening hours and directions for each site.

    What it is fixing
    The menu is a PDF from 2023 and the booking link goes to a third-party page with somebody else's branding on it.
    What changes
    Menu, private dining, events and booking pages that load fast on a phone, with the reservation flow in their own brand rather than a platform's.
    Where the money is
    Owning the booking relationship rather than renting it from a platform is a strategic argument, and restaurants respond to it once it is explained.
  4. Funnels

    Fires at
    01.3
    What it is fixing
    Table bookings, private hire and event enquiries all arrive the same way and get the same non-response.
    What changes
    Separate paths for a table, a private room, an event and a large group, each collecting what that booking actually needs.
    Where the money is
    Private hire is where the margin is. Giving it its own path and its own follow-up is the single biggest revenue change in this build.
  5. Forms and surveys

    Fires at
    01.3
    What it is fixing
    The enquiry form asks for a date and a name, so private-hire conversations take four emails to establish covers and budget.
    What changes
    Covers, date flexibility, budget, dietary requirements and occasion captured up front, so the first reply is a proposal.
    Where the money is
    Four emails down to one on every private-hire enquiry. Owners feel that in their evenings, which is when they answer emails.
  6. Workflows

    Fires at
    02.1–02.3
    What it is fixing
    A private-hire enquiry is answered once and then forgotten while the customer books elsewhere.
    What changes
    Enquiries chased on a schedule, deposits requested and confirmed, and pre-orders collected before the date rather than on the night.
    Where the money is
    One recovered private-hire booking a month at their own event value. That is a bigger number than most restaurants spend on marketing in a quarter.
  7. Nurture campaign

    Fires at
    02.1–02.3
    Component
    Database Reactivation

    Reaches guests who have not booked in six months and function enquiries that never converted, with an AI call and a reason to come back.

    What it is fixing
    Guests who came once for an anniversary are never contacted again, and the next occasion goes somewhere else.
    What changes
    Past guests contacted at occasion intervals with something worth reading, and quiet-night campaigns aimed at people who live nearby.
    Where the money is
    Filling a Tuesday from a list they already own is margin on covers that would not have existed. Restaurants understand covers, so speak in covers.
  8. Appointment reminders, confirmations and no-show recovery

    Fires at
    03.1–03.3
    Component
    Smart Appointment System + AI Outbound Caller

    Confirms covers, time and site at the moment of booking, reminds on the day rather than the week before because tables are booked far out, and releases a no-show table to the waiting list while service is still running.

    What it is fixing
    A no-show table on a Friday cannot be resold, and the restaurant pays for the covers in stock and staff either way.
    What changes
    Confirmation on booking, reminders on the day, and a no-show triggering an immediate release so the table can be resold — targeting 70% recovery.
    Where the money is
    Two recovered covers a week at their average spend per head. This is the most concrete figure in the vertical and the easiest to verify.
  9. Pipelines

    Fires at
    03.1
    What it is fixing
    Enquiry, held, deposit paid, confirmed and completed for events live in a diary and a WhatsApp thread.
    What changes
    A board for event bookings specifically — enquired, quoted, held, deposit, confirmed, completed — with contact attached to each stage.
    Where the money is
    Event bookings are the only part of a restaurant with a sales cycle. A board is the first time anyone has managed it as one.
  10. Review automation

    Fires at
    04.1–04.3
    Component
    Review Harvesting + Review Automation

    Fires the Google and Facebook request shortly after the booking is marked complete, while the meal is still the guest's most recent memory.

    What it is fixing
    Guests say it was the best meal they have had all year, and the profile is dominated by one bad night in a bad month.
    What changes
    The ask goes out the morning after the visit while the meal is still the thing they are talking about, capped so regulars are never asked repeatedly.
    Where the money is
    Five to ten reviews a month steadily is what moves a restaurant's rating. Owners check that rating daily, which makes this the most visible deliverable you have.
  11. Seasonal automation

    Fires at
    05.1
    Component
    Lifetime Nurture Campaigns

    Seasonal menu launches, holiday booking openings, birthday offers for guests who dined last year and a referral reward for regulars.

    What it is fixing
    Christmas bookings open late, Valentine's fills at the last minute, and quiet January is a surprise every year.
    What changes
    Seasonal campaigns on the restaurant's own calendar, occasion reminders, quiet-night offers to nearby guests, and a referral reward for the table that brings four.
    Where the money is
    Opening Christmas bookings six weeks earlier than last year is cash flow, not marketing. That is the framing that lands with a restaurant owner.
  12. Custom values

    Fires at
    throughout
    What it is fixing
    Opening hours, deposit policy and menu links are typed into every message and one of them is always last season's.
    What changes
    Opening hours, deposit policy, menu links, private-hire minimums and contact details live once as tokens.
    Where the money is
    Menus and hours change seasonally. Tokens are what stop a menu change becoming a support ticket to you every quarter.
  13. Custom fields

    Fires at
    throughout
    What it is fixing
    Occasion, dietary needs and party size live in a booking note, so no campaign can reach anyone celebrating an anniversary next month.
    What changes
    Structured fields for occasion, occasion date, party size, dietary requirements and preferred day.
    Where the money is
    Occasion date as a field is an anniversary campaign that runs forever. It is also the reason a guest comes back annually rather than once.

Clause numbers in the "fires at" column point into the five-stage flow below, so you can say "clause 03.3 is the no-show rescue" to your own client without opening a demo account. Every money line is an illustration to put your client's numbers into, not a measured result.

The problem you are being paid to solve

What this vertical is losing right now

  • The phone rings during service

    Seven o'clock onward the host stand is the busiest place in the building. Calls ring out for four minutes and the caller books at the place down the street that answered on the second ring.

  • Party and catering enquiries lost

    A twelve-cover birthday or a fifty-head office lunch is worth more than a night of walk-ins, and it arrives as a voicemail on the general line. Nobody clears it until Monday, by which time it is booked elsewhere.

  • Saturday tables sit empty

    Four bookings do not turn up on the best trading night of the week. The kitchen prepped for them, the covers were turned away, and nobody thought to phone the waiting list.

  • Reviews only after a bad night

    A great meal produces a happy guest who says nothing. A slow starter produces a review within the hour. The rating drifts down and the owner blames the algorithm rather than the asking.

What the build changes

The outcome, and the part that delivers it

  • Calls answered through service

    Every call is picked up while the floor is at its busiest, with opening hours, dietary questions and availability handled and the booking taken without pulling anyone off a table.

    ai-receptionist

  • Big enquiries never missed

    Party, function and catering enquiries arriving through the site, Instagram or Facebook get an immediate reply and a route to the manager, instead of waiting until Monday.

    ai-chatbot

  • Covers that actually arrive

    Tables are booked weeks out, so the reminder that matters is the one on the day rather than the one at the time of booking. A party that does not arrive has its table released to the waiting list while service is still running — recovery targets 70%, which on a Friday is the difference between a full room and a visibly empty one.

    smart-appointments

  • Reviews asked for after dining

    The request goes out shortly after the booking is marked complete, while the meal is still the best thing that happened that evening. The target is a steady 5-10 reviews a month.

    review-harvesting

  • Reasons to come back

    Seasonal menus, holiday bookings opening, birthday offers to guests who dined last year, and a referral reward, all sent without the owner writing a single message.

    lifetime-nurture

Fit

The client this suits, and the one it does not

Sell it to

  • Independent restaurants and small groups of two to six sites taking bookings by phone as well as online
  • Venues doing meaningful private dining, functions or catering, where one enquiry is worth a night of covers
  • Agencies with hospitality clients who want one installable system per venue rather than a bespoke build each time

Do not sell it to

  • Quick-service and takeaway-only sites with no bookings and no function trade - there is not enough for the system to hold
  • Operators wanting an EPOS, table management or delivery platform; this is the enquiry, reminder and reputation layer around whatever they already use

Losing the sale here is cheaper than losing the retainer in month three.

The arithmetic

Worked examples, with the assumptions in view

Nothing below is a result from a customer. They are scenarios, and the inputs are printed so you can put your client's real numbers in and see whether it still stands up.

Hours returned to the client

Say a 90-cover restaurant takes 150 booking calls a week, misses 45 during service, and never asks for reviews.

  • Missed calls handled by the receptionist: 45 x 4 min of callback = 3 hrs a week
  • Booking confirmations and reminders sent automatically: 120 x 2 min = 4 hrs a week
  • No-show recovery and waiting-list calls: 10 x 8 min = 1.3 hrs a week
  • Review requests fired after dining: 120 covers x 1 min = 2 hrs a week

about 10 hours a week off the host stand and the manager

When it pays for itself

Take an average spend of $38 a cover, and a private dining or catering enquiry worth roughly $700.

  • Six recovered no-show covers a week at $38 = $228 a week, or nearly $12,000 across a year
  • One party enquiry a month captured that would have gone to voicemail = $700 a month
  • Snapshot cost $925, once, before your setup fee and retainer

On these assumptions a fortnight of recovered covers and one captured function enquiry cover the snapshot, and the maths is easy for an owner to check against their own book.

Your resale ledger

You pay $925 once, and you set the price your client sees. The three columns are common shapes for that quote, not figures we have measured — pick the one that matches your market and read the margin off the row.

Illustrative resale scenarios for this snapshot
ScenarioYour costSet-up you quoteMonthly retainer you chargeYear one margin
Conservative$925$1,850$500$6,925
Typical$925$2,775$900$12,650
Premium$925$4,163$1,500$21,238

Year one margin = set-up + twelve months of retainer − what you paid us. It ignores your own delivery time, ad spend and platform costs, because those are yours and we cannot know them. The margin calculator on the pricing page takes your real numbers.

End-to-end automation

How the complete system works

Lead capture through to lifetime retention. Five stages, fifteen moving parts, none of them waiting on someone to remember.

  1. Lead Capture & First Contact

    Every door a customer can knock on, answered in seconds and pointed at the right place — all of it wearing your client’s name, none of it wearing ours.

    The phone

    • Answered at any hour, in a voice nobody hangs up on
    • Establishes what the job is before it books anything
    • Writes into the calendar there and then, no callback
    • Switches languages when the caller does
    • Puts a live buyer through to a human on the spot

    Answers as themBooks on the callNever a voicemail

    Chat, texts and the social inboxes

    • Replies on SMS, email, Facebook and Instagram without the wait
    • Site chat that asks the qualifying questions first
    • Records what they want and when they want it
    • Steps aside the second someone asks for a person
    • Drops the contact into the follow-up sequence

    Five channelsNo waitPre-qualified

    Forms and paid traffic

    • A submission starts the ten-day sequence immediately
    • Email, then a text, then a call — in that order
    • Routed by what they actually asked for
    • Every lead arrives carrying the source it came from
    • Hands a warm one straight into a consultation

    GoogleMetaTikTok

  2. Intelligent Lead Nurture

    Ten days of follow-up that happens whether or not the front desk had a bad week, three channels deep, all of it signed by your client.

    Days 1–3 · email

    • The welcome and the offer, in their branding
    • What the business does, already written
    • Evidence that other people chose them
    • One decision to make: book, or call

    Days 4–7 · text

    • An offer that has an end date on it
    • A short line of proof, not a paragraph
    • A booking link that takes one tap
    • Persistent without becoming a nuisance

    Days 8–10 · call

    • A friendly reason to pick the thread back up
    • Answers the objection they were sitting on
    • Books it there and then if they are ready
    • Leaves something useful when nobody picks up
  3. Booking & No-Show Prevention

    Confirmed in seconds, remembered three times on the way in, and chased back inside the hour on the days it still slips.

    The confirmation

    • A text with the details, immediately
    • An invite that lands in Google or Outlook
    • An email for the people who keep those
    • Anything the business needs to know beforehand

    The reminders

    • A day out, by text and by email
    • An hour out — "we are on our way"
    • Fifteen minutes out, the last nudge
    • Move it without phoning anyone

    The rescue

    • A call inside sixty minutes of a miss
    • Finds out what actually happened
    • Puts them back on the calendar on that call

    Runs itself70% recovery target

  4. Reviews & Social Proof

    Reviews stop depending on whoever remembered to ask and start arriving on a schedule — which is the part your client will notice first.

    The ask

    • A satisfaction check two hours after the work
    • Happy customers get the link straight away
    • Unhappy ones reach a human, not a review box
    • Tuned to a target of five to ten a month

    The replies

    • Positive reviews answered without prompting
    • Thanks that reads like a person wrote it
    • Complaints handled with care, not a template
    • Anything serious escalated to the owner

    The proof

    • Fresh quotes published back onto the site
    • Trust signals where the decision gets made
    • Feeds the local ranking the ads are fighting for
  5. Lifetime Nurture & Retention

    The stage almost nobody builds, and the reason a retainer renews without a conversation about whether it is working.

    Staying in touch

    • Reminders tied to the season, not the calendar month
    • A check-in every quarter that has a point to it
    • Birthdays and anniversaries, with something attached
    • An annual review worth taking

    The support bot

    • Answers the same six questions, permanently
    • Moves an appointment without a phone call
    • Tells them where their job or claim has got to
    • Finds the document they have lost

    Waking the list

    • Six months of silence starts the sequence
    • A "we miss you" with an actual offer in it
    • A referral ask every month, unprompted
    • A tier for the ones who never left

Support scope

Where our work stops and a quote starts

You are reselling this under your own name, so you need to know what you can promise without checking with us. This is that line, written down.

What is covered by the price and what is quoted separately
AreaCovered by the priceQuoted separately, or run by a VA
The snapshot linkThe whole build as a GoHighLevel snapshot link, installable into unlimited sub-accounts inside your own agency.—
The installation PDFWritten for someone who installs snapshots professionally: import order, what to rebrand, what the client never sees.—
Installing it for you—Optional, $250: the import, the website rebrand, A2P and 10DLC, domain email in GoHighLevel, and a few extra automations.
Version updatesTwelve months of updates as the platform moves, reissued as a fresh link to every agency that owns it.—
Third-party integrations—Connecting the build to a CRM, an EHR, a job-management tool or an accounts package.
Third-party software—Anything needing a licence, a seat or a subscription somewhere that is not GoHighLevel.
Custom software development—A portal, a calculator, a bespoke dashboard. Software built rather than configured.

Anything in the right-hand column comes back as a fixed price and a date before work starts, still under your brand. Where the job is repetitive rather than technical we will say so and put a trained VA on it, because that is cheaper for you and it is the truthful answer.

Installation is not included and you almost certainly do not need it — the PDF is written for someone who installs these professionally. If a week is already full, installation add-on is $250.

Four of the nine, expanded

What actually does the work

Answered through service

Picks up at seven on a Friday when nobody can, takes covers, time and site before the name, separates a table request from a private hire, and writes into the same reservation diary.

Function enquiries, caught

Handles menu, allergen and dietary questions in the thread, and routes anything that looks like private dining or catering to a separate flow rather than letting it sit in a social inbox overnight.

Tables, and the waiting list

Confirmation on booking, a reminder on the day rather than the week before because tables are booked far out, and a no-show table released to the waiting list while service is still running.

Asked after dining

Fires shortly after the booking closes while the meal is still the most recent memory, capped per guest per quarter however often they eat, and suppressed on a night flagged as difficult.

Specifics

Questions about the independent restaurant white-label snapshot build

General FAQ

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Next step

Ship the independent restaurant white-label snapshot system under your brand.

Buy it and install it yourself, or add a rebrand pass and have a snapshot ID in your own agency inside 72 hours.

  • No retainer lock-in
  • 30 days notice
  • Your client never sees us